Shipping policy
Thank you for choosing Tee-W for your apparel needs. We strive to provide you with the best shopping experience, including hassle-free and timely delivery of your orders. Please take a moment to review our shipping policy outlined below:
Order Processing Time:
- Orders are typically processed within 1-3 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.
Shipping Methods:
- We offer several shipping methods to accommodate your needs, including standard and expedited shipping options.
- The available shipping methods and their estimated delivery times will be displayed during the checkout process.
Shipping Rates:
- Shipping rates vary depending on the destination, shipping method selected, and the weight/size of the package.
- You can view the shipping costs for your order during the checkout process before finalizing your purchase.
Delivery Time:
- The estimated delivery time is calculated based on the shipping method chosen and the destination address.
- Please note that delivery times are estimates and are not guaranteed. Factors such as weather conditions, customs delays (for international orders), and carrier issues may affect delivery times.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can track your order's status and estimated delivery date using the provided tracking number on our website or through the carrier's website.
Incomplete or Incorrect Address:
- It is the responsibility of the customer to provide accurate shipping information at the time of checkout.
- Tee-W is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Please double-check your shipping address before placing your order.
Lost or Stolen Packages:
- Tee-W is not liable for lost or stolen packages once they have been marked as delivered by the carrier.
- If you believe your package has been lost or stolen, please contact the carrier directly to file a claim. We will do our best to assist you in resolving the issue.
International Shipping:
- For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
- Customs policies vary by country, so please check with your local customs office for more information on any additional charges that may apply.
Contact Us:
If you have any questions or concerns about our shipping policy or your order's delivery, please don't hesitate to contact our customer service team. We're here to help!
Thank you for choosing Tee-W. We appreciate your business and look forward to serving you again in the future!